Member Feedback Required: Server Performance Tonight

TractorBoys

Administrator
Staff member
Admin
Moderator
Messages
3,007
Likes
940
Location
Lincolnshire
Supports
Ipswich Town
Thread starter #1
OKAY folks, I'm on the phone with our host now. Server load is spiking intermittantly and we're going to identify whether during peak periods we need the server to pack a little more punch to see us through.

You're all welcome and encouraged to post here as often as you like - even if it's just 'running fine' or 'went slow for a few minutes but generally okay'. Any feedback is welcomed.

Tonight will help us gauge how we're going to run and whether we need a little extra. Makes sense to get a vast amount of feedback from different users so we have a clear idea.

The reason behind this is that server load stats are a little concerning in the last hour or so. Personally for me, the site is running largely well on rare occasions it seems to be grinding to a near halt before recovering after a minute or two.
 

Meadow

Not a lad
Messages
1,176
Likes
362
Location
Mitcham
Supports
AFC Wimbledon
#4
I just got an internal server error plus 404 message when I clicked on a thread in L2. Refresh put that right but now taking a bit longer for pages to load.
 

TractorBoys

Administrator
Staff member
Admin
Moderator
Messages
3,007
Likes
940
Location
Lincolnshire
Supports
Ipswich Town
Thread starter #5
Same here, looking at possibility of adding 2 CPU's. One positive is that despite struggling with load infrequently, it's recovering pretty quickly. Room for improvement, but workable. Still on phone with host, watch this space.
 

Craig

Well-Known Member
Messages
4,666
Likes
3,449
Location
Yorkshire
Supports
Danny Rose
#9
Been running really slow for the last hour and a bit for me tonight.

Occasional post in the shoutbox not registering at all.
 

TractorBoys

Administrator
Staff member
Admin
Moderator
Messages
3,007
Likes
940
Location
Lincolnshire
Supports
Ipswich Town
Thread starter #14
Have things been better in the last 24-36 hours on the whole, folks? Site's been running quickly for me personally since we did a further upgrade yesterday but more input is welcomed...

TB
 

JoshBCFC

Site Supporter
Site Supporter
Messages
2,259
Likes
409
Location
Portishead
Supports
Bristol City
#21
Site completely down, or you couldn't access your account? Any errors you can recall?
Site completely down. Can't remember the error, think it was something like "Connection timed out." . My internet was still up, and i was able to acess BBC Sport and YouTube.

Oh, and the back-up website used during site propagation wasn't working either.
 

TractorBoys

Administrator
Staff member
Admin
Moderator
Messages
3,007
Likes
940
Location
Lincolnshire
Supports
Ipswich Town
Thread starter #22
Site completely down. Can't remember the error, think it was something like "Connection timed out." . My internet was still up, and i was able to acess BBC Sport and YouTube.
Do you know how to do a traceroute if it happens again mate? I can instruct you if not. It would benefit us as the site was up for the majority today throughout, but clearly we still have isolated issues.

The host has asked people who recieve timed out connections to do a traceroute so they can investigate further.

I'm going to post instructions in a new thread shortly anyway.

TB
 

JoshBCFC

Site Supporter
Site Supporter
Messages
2,259
Likes
409
Location
Portishead
Supports
Bristol City
#23
Do you know how to do a traceroute if it happens again mate? I can instruct you if not. It would benefit us as the site was up for the majority today throughout, but clearly we still have isolated issues.

The host has asked people who recieve timed out connections to do a traceroute so they can investigate further.

I'm going to post instructions in a new thread shortly anyway.

TB
Could you instruct me? I have never heard of a traceroute.
 

TractorBoys

Administrator
Staff member
Admin
Moderator
Messages
3,007
Likes
940
Location
Lincolnshire
Supports
Ipswich Town
Thread starter #24
Could you instruct me? I have never heard of a traceroute.
If/when the website next fails to load for you, simply load the application Command Prompt on your PC and type the following;

tracert onefootballforum.co.uk

Then proceed to copy and paste the result in an email to onefootballforum@gmail.com or in this thread once you have access.

Anybody still experiencing occassional issues can do this. Please only do it when the site is NOT working for you, though!

TB
 

Forum statistics

Threads
14,936
Messages
923,549
Members
5,090
Latest member
Bordon Shot