Site Supporter Issues?

SALTIRE

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A few of us aren't blue anymore and our subscriber tag and access to the Supporters thread has been disabled.

There an issue with this?
 

Saddlerrad

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A few of us aren't blue anymore and our subscriber tag and access to the Supporters thread has been disabled.

There an issue with this?

I had presumed this meant that the 'year' was up. Although I haven't had chance to run it passed TB. When exactly did you subscribe last year.
 

SALTIRE

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I had presumed this meant that the 'year' was up. Although I haven't had chance to run it passed TB. When exactly did you subscribe last year.
It runs out on the 26th Chris, I just checked earlier. I will subscribe right after that again, but surely I've got 6 days left of being blue before I need to fork out on it? :D
 

Saddlerrad

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I wonder if the settings are related to the month. I'm not 100% sure. I'll mention it to TractorBoys as he deals with all the finances, site supporters payments, advertisements etc. I don't have instant access to those.
 

SALTIRE

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I wonder if the settings are related to the month. I'm not 100% sure. I'll mention it to TractorBoys as he deals with all the finances, site supporters payments, advertisements etc. I don't have instant access to those.
Ok mate no worries.
 

Meadow

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My site supporter tag appears to be working although I've never had access to the supporters section. Not that it bothers me that much.
 

Luke Imp

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I paid again a couple of days ago but the supporters section hasn't shown up again either.
 

AFCB_Mark

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luke_imp and Meadow - Supporters Section should be showing now for you.
SALTIRE - You should be showing correctly.
 

Luke Imp

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Wrong Luke tagged but thanks!

It wasn't a prompt btw, I knew it'd get sorted eventually when people got round to it.
 

TractorBoys

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The upgrade/downgrade process should be automatic based on your payment date- however it seems renewals are not automatically being given access to the supporters section - I'm having to do this manually at the moment.. will look at this tonight.

Thank you for your continued support and if you have any issues just let us know.

TY,
TB
 

Aber gas

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I'm still not getting the supporters section and I'm still getting ads.
 

Aber gas

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IT would be great for me to not see ads and have access to the supporters section. Do I need to pm someone or will it be resolved in time?
 

Saddlerrad

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Unforutnately the ad's are sorted by TractorBoys , is it just you that's seeing them do we know? TB is currently pre-occupied with issues away from the internet so I can't give an exact time frame, but it will be sorted over time. No more than a week or so.
 

Aber gas

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Unforutnately the ad's are sorted by TractorBoys , is it just you that's seeing them do we know? TB is currently pre-occupied with issues away from the internet so I can't give an exact time frame, but it will be sorted over time. No more than a week or so.
That's fine mate. Thanks for the reply.
 

Magic

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I can't believe this. A forum prematurely ending people's membership benefits? Unbelievable...
 

Saddlerrad

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I'm thinking there's probably a setting somewhere within the forum software that removes it from members with a week or so left on their yearly amount.. almost as a renewal trigger perhaps?
 

TractorBoys

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I can't believe this. A forum prematurely ending people's membership benefits? Unbelievable...

Do you have yours trans ID? Drop me a PM.

I've reupgraded you for now buddy.

Dave you should have access now, please confirm.
 

Magic

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Do you have yours trans ID? Drop me a PM.

I've reupgraded you for now buddy.

Dave you should have access now, please confirm.
I'm joking! I just haven't resubscribed yet. The year's membership was cut off a few days short but that's all...
 

T.A

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I don't mind there being an ad at the top but is there any chance it could be resized on mobile view so it doesn't resize the whole page ?
 

Saddlerrad

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The ad at the top of the page makes the forum narrow for me on my phone, I can attatch at snapshot if it helps you out TractorBoys - sends things all out of kilter when trying to browse on my mobile.
 

StagsForLife

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Could we sort out the annoying logo overhang on mobile? Bugs the hell out of me.
Screenshot_2016_02_08_20_46_39.png
 

Aber gas

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I'm still not seeing the supporters section and still getting the ads.
 

Gulliball

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My year expired on 19th Jan and I renewed that lunchtime, but haven't been upgraded again yet.
 

JJH

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image.png

Same problem when I go into the box on my phone.
 

TractorBoys

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I'm still not seeing the supporters section and still getting the ads.

My year expired on 19th Jan and I renewed that lunchtime, but haven't been upgraded again yet.

Both your accounts should now have access to supporters section, can you please confirm. TY for supporting, too.

That's the advert!

I'll have it removed tonight and see if the provider can offer a responsive alternative to appear correctly on all devices.
 

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